Privacy Policy | Rebellion Presence

1. Who We Are

This privacy policy explains how we, Rebellion Presence Ltd. (Company No. 16422324), use and protect your personal information. We are registered in England and Wales and our registered office is:

Wrong Shoes Studio, Croft Centre, Marlborough Lane, Swindon, Wiltshire, SN3 1RA

We are the data controller responsible for your personal data.

If you have any questions about this policy or how we use your personal information, please contact us:
Email: hello@rebellionpresence.com
Post: Wrong Shoes Studio, Croft Centre, Marlborough Lane, Swindon, Wiltshire, SN3 1RA

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Identity Data – name, date of birth, gender, preferred pronouns
Contact Data – email address, phone number, postal address
Technical Data – IP address, browser type, device information, cookies
Usage Data – information about how you use our website or services
Marketing & Communication Data – your preferences in receiving marketing
Course or Booking Data – course history, attendance, feedback
Payment Data – billing address, payment method (processed securely by third parties; we do not store card details)

We do not collect any special category data (such as health or ethnicity) unless explicitly provided by you for a specific, informed purpose (e.g., accessibility needs).

3. How We Collect Your Data

We collect data in the following ways:

Directly from you (e.g., when you fill out a form, enrol in a course, contact us, or subscribe to a newsletter)
Automatically through our website via cookies and analytics
From third-party tools or services we use to provide a better experience

4. How We Use Your Data

We use your personal data to:

Provide, manage, and improve our services and courses
Communicate with you about bookings, attendance, and updates
Respond to enquiries or feedback
Process payments and issue invoices
Send you marketing communications (with your consent)
Monitor website traffic and improve site performance
Comply with legal and regulatory obligations

We only use your personal data where we have a lawful basis to do so, such as:

Consent – when you’ve given clear permission
Contract – when processing is needed for service delivery
Legal obligation – when required by law
Legitimate interest – where it benefits our business and does not override your rights

5. Marketing Communications

You will only receive marketing from us if you’ve opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us directly at hello@rebellionpresence.com.

6. Sharing Your Data

We do not sell your data. We may share your data with:

Service providers – e.g., Wix, email marketing tools, analytics providers, payment processors
Professional advisers – such as accountants or legal consultants
Regulators or authorities – when required to comply with legal obligations

All third parties we work with are required to comply with UK data protection laws.

7. Use of Wix as Our Website Platform

Our website is built and hosted using Wix.com Ltd. Wix acts as a data processor on our behalf, providing the infrastructure that enables us to deliver our services online.

Wix may process certain types of data (such as technical data, cookies, and contact form submissions). You can read Wix’s full privacy policy here:
https://www.wix.com/about/privacy
We remain the data controller, and Wix only processes data in accordance with our instructions and applicable data protection laws.

8. International Data Transfers

As part of its infrastructure, Wix may store or process your data outside the UK (e.g., in Israel, the US, or EU). Where such transfers occur, appropriate safeguards are in place, including standard contractual clauses and data protection adequacy decisions.

9. Data Security

We are committed to keeping your data secure. We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

10. Data Retention

We only keep your data for as long as necessary:

Booking and payment records: up to 7 years (legal requirement)
Mailing list and marketing data: until you unsubscribe
Contact form enquiries: up to 12 months from last communication

When data is no longer needed, it is securely deleted or anonymised.

11. Your Legal Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of incorrect or incomplete data
Request erasure
Restrict or object to processing
Request transfer of your data
Withdraw consent at any time

To exercise your rights, contact hello@rebellionpresence.com.
You may also contact the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

12. Cookie Policy

What Are Cookies?

Cookies are small data files placed on your device when you visit a website. They help websites function properly, remember preferences, and provide analytics.

How We Use Cookies

We use cookies on our website to:

Ensure site functionality
Understand how visitors use our site
Provide a personalised experience
Improve performance and content

Types of Cookies We Use

You can manage or delete cookies via your browser settings. Disabling certain cookies may affect site functionality.
To opt out of Google Analytics tracking, you can install the Google Analytics Opt-Out Browser Add-on:
https://tools.google.com/dlpage/gaoptout

13. Changes to This Policy

We may update this policy from time to time. All changes will be posted on this page with an updated "Last Updated" date.

14. Contact Us

If you have any questions or requests regarding your personal data, please contact:
Email: hello@rebellionpresence.com
Post: Wrong Shoes Studio, Croft Centre, Marlborough Lane, Swindon, Wiltshire, SN3 1RA